Repeat Business
Web 2.0 Expo San Francisco and Future of Web Apps / Miami are both repeat customers. They liked the CrowdVine experience so much the first time that they signed up again.
So I started to think about where our business is coming from. It’s almost entirely based on conference organizers going to a conference that used us or attendees using us at one conference and then recommending us to the organizers of another. That makes sense since we hadn’t been advertising or marketing the product (and didn’t even officially launch it until yesterday).
- Web 2.0 Expo came to us because the conference chair used CrowdVine at FooCamp.
- Future of Web Apps contacted us because of this Scott Berkun recommendation after using us at FooCamp
- BIF3 used us based on a recommendation from Brian Jepson who’d been part of the Maker Faire network
- IA Summit is using us next April because their conference chair used us at MX East
- Lane Becker is using us at Satisfaction’s Customer Service is the New Marketing Summit based on his experience as an attendee at Future of Web Apps London. (I think we’ll be using Satisfaction for our customer service, btw)
The thing that makes me so happy is that we’ve got a lot of improvements in line for the product. So if these organizers liked the product enough now, they’re really going to be thrilled when their conference rolls around next year.
Tags: conferences

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